Privacy Policy

This privacy policy applies to the zamzam-neuss.de app (hereby referred to as "Application") for mobile devices that was created by zamzam-neuss.de (hereby referred to as "Service Provider") as a Commercial service. This service is intended for use "AS IS".


Information Collection and Use

The Application collects information when you download and use it. This information may include:

The Application may also collect files such as images and documents that you upload for purposes such as product reviews or profile pictures. These files may be referred to as "Image" or "File" data.

We may use APIs to collect this data, and the files you upload are processed to enhance your experience and provide specific functionalities within the Application.


The Application collects your device's location, which helps the Service Provider determine your approximate geographical location and make use of it in the following ways:


The Service Provider may use the information you provide to contact you from time to time to provide you with important information, required notices, and marketing promotions.


For a better experience while using the Application, the Service Provider may require you to provide certain personally identifiable information. This includes, but is not limited to, your Email, Username, Phone Number, Address, Full Name, Profile Image, and Product Review Images. The Service Provider will retain this information and use it as described in this privacy policy.


Third Party Access

Only aggregated, anonymized data is periodically transmitted to external services to aid the Service Provider in improving the Application and their service. The Service Provider may share your information with third parties in the ways that are described in this privacy statement.


Please note that the Application utilizes third-party services that have their own Privacy Policy about handling data. Below are the links to the Privacy Policy of the third-party service providers used by the Application:


The Service Provider may disclose User Provided and Automatically Collected Information:


Opt-Out Rights

You can stop all collection of information by the Application easily by uninstalling it. You may use the standard uninstall processes as may be available as part of your mobile device or via the mobile application marketplace or network.


Data Retention Policy

The Service Provider will retain User Provided data for as long as you use the Application and for a reasonable time thereafter. If you'd like them to delete User Provided Data that you have provided via the Application, please contact them at info@zamzam-neuss.de and they will respond in a reasonable time.

Or you can delete your account directly from your account settings after login: https://zamzam-neuss.de/my-account/wpf-delete-account


Children

The Service Provider does not use the Application to knowingly solicit data from or market to children under the age of 13.


The Application does not address anyone under the age of 13. The Service Provider does not knowingly collect personally identifiable information from children under 13 years of age. In the case the Service Provider discovers that a child under 13 has provided personal information, the Service Provider will immediately delete this from their servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact the Service Provider (info@zamzam-neuss.de) so that they will be able to take the necessary actions.


Security

The Service Provider is concerned about safeguarding the confidentiality of your information. The Service Provider provides physical, electronic, and procedural safeguards to protect information the Service Provider processes and maintains.


Changes

This Privacy Policy may be updated from time to time for any reason. The Service Provider will notify you of any changes to the Privacy Policy by updating this page with the new Privacy Policy. You are advised to consult this Privacy Policy regularly for any changes, as continued use is deemed approval of all changes.


This privacy policy is effective as of 2024-06-06


Your Consent

By using the Application, you are consenting to the processing of your information as set forth in this Privacy Policy now and as amended by us.


Contact Us

If you have any questions regarding privacy while using the Application, or have questions about the practices, please contact the Service Provider via email at info@zamzam-neuss.de.